why time warner sucks

i'm just going to list a bullet list as to why no one should even go the time warner route. it would be better to just keep reading books!

• you process a payment and they STEAL money from the account more than you AUTHORIZE! i mean, really? with a confirmation number even, it's still your fault is it not.
• you speak to individuals who really couldn't give a crap. what happened to the customer is always right? pfft.
• you try to fix the mistakes that they've made. do they ever call you back? no. does one person ever call back- maybe- only to leave you a message that they cannot do anything. REALLY- BUT YOU CAN STEAL MONEY THAT DOESN'T BELONG TO YOU?
• then somehow, it's your fault. You've been paying bills for the last 15 years out of your own pocket and through the telephone but your fingers didn't type 200.00, they typed in 523 and change!!
• where is there a supervisor when you need one?
• oh good, now i'm on hold again.
• is there anyone in your department that CAN help me? of course not.
• thank you for trying to fix the mistake. i'm sure i will hear back from you ASAP. NOTTTTT
• two days later, i have no money in the account because time warner decided to steal it and you still haven't fixed the mistake.
• two days later, the paperwork from the first phone call that was supposed to fix the mistake wasn't processed!!! WTFFF
• not like i expected it to be since you have mine and someone else's money.
• hello! one supervisor who understands my plight and tells me to fight it with the bank.
• off to the bank with my family i go! for an hour- since it's time warners fault!
• had to call time warner again because they still haven't called me.
• on the phone for another two hours- definitely spent 12 hours talking to them this month. do they want to pay my phone bill? yeah, right.
• figured since i'm on the phone with them to downgrade my plan because they suck. they transfer me to a person who does not accept what i have to say because i am saving $16 on my present plan. WTFFF LISTEN TO ME!!!
• back to the supervisor. it's going to take another three weeks!
• i plotz.
• life happens and the $523 is back in the account. YAY for good banks!
• i try to pay that $200 when they cut my service the next night...
• IT WON'T ALLOW IT TO PROCESS!
• THERE IS NO ONE IN THE FINANCE DEPARTMENT TO FIX IT!
• THEY WENT HOME!
• i have no cable.
• CAN YOU WAIT ON HOLD PLEASE?
• sure, 42 minutes of my time is nothing to you people. why not?
• there are other mistakes on your account!

YOU'RE THE ONES WHO MADE THE MISTAKES!!!! YOU YOU YOU

TIME WARNER, really?

don't do it.

my rants.

there is so much going on in my tiny little world (let alone the rest of the world)

that i find it hard to begin and get out everything that's been going on and everything i've been feeling.

i am resorting back to lists to give you guys a glimpse into what's been going on:

1. this weather. really, New Yorkers and all in the Tri-State area...wtf? Hot, cold, humid, cold. Warm, cold. Stop getting me sick!
2. doctors. can you figure out how to talk to a patient yourself while not scaring her? thanks.
3. rehabilitation centers- you're supposed to CHECK on your patients and make sure that they don't roll out of bed, you assholes. how can someone who hasn't walked or sat up for a whole year decide that three days ago would be the day that she'd roll out of bed. we know it was your, you *^*&^%^&%'s.
4. drivers (grrrrr and grrrrr)- why are you trying to kill me by cutting me off with your car? did i do something to you? did me going straight and following traffic laws piss you off? did you believe that i had a deathwish? you're lucky i didn't play bumper cars with you, you dumb &%*k's.
5. children/students: when you leave your school building and you're walking God Only Knows Where, why do you feel above everyone else who is in an AUTOMOBILE while you are not looking when you cross the street? Why are you frolicking while not looking or hearing the oncoming traffic?? Did it bother you when I honked my horn and scared the piss out of you in front of your stupid little friends? Curse at me again and I swear to God I will get out of the car and kick the snot out of you. You're lucky I had my dog in the car and that he's little. Your parents must be so proud and I am so happy I know where you go to school.
6. hospitals- why do you make people wait in drafty hallways when there are quite obviously empty beds and warm empty rooms that the patient will be pulled into directly? i have so many rants about you, hospitals, that I think I can write a book about it.
7. time warner cable- stop dicking me around with these bills and no clean-cut explanations, you animals.

i am sorry i had to rant and rave so much, but this is going on in the world of me.

i hope you lovely readers are having a much better, happy healthy week <3

love me,

the globetrotting gamine